This event was organised by the Programme on Regional Innovation, Cambridge-MIT Institute Partnership Programme (CMIPP) and was designed for an invited audience from business, academia and the policy community. Dynamics of Institutions and Markets in Europe (DIME) is sponsoring the event. The purpose of this Workshop was to explore the challenges and benefits of developing open innovation systems in the service and public sectors.

Services are increasingly recognised as being a dynamic part of advanced economies. Yet, there are persistent gaps in understanding what drives the sector and, in particular, how to measure and understand its innovative performance. This workshop intends to help fill such gaps and provide evidenced-based research on what innovation in services means; how it can be measured; and what factors determine innovation in the sector. It will contribute to a better understanding of innovation priorities and the role of place in the innovation process.

Furthermore, there has been recent focus to establish innovation cooperation with other firms, universities and other institutions. Since the traditional ‘close’ linear model of innovation, based on R&D investments and the commercialisation of innovative output, the interest has shifted to an ‘open’ innovation strategy, based on knowledge exchanges, cooperation agreements and innovative output jointly carried out by firms and private and public partners. The propensity to establish innovation cooperation depends on the type and location of potential partners, as well as the modes of cooperation.

Much of the recent focus on open innovation has concentrated on high technology manufacturing. This workshop will add new insights by exploring how open innovation processes can be integrated into the service sector.

To address these issues in a systematic manner requires scholars from multiple disciplines covering management, economics, engineering, mathematics, computer science, political science, as well as the natural sciences. The aim of the workshop was to bring young scholars from different disciplines to improve knowledge exchange, and provide a platform for future shared research projects in the area of service innovation generally and explore further the concept of open innovation.

Presentations:
Session 1: Creative Industries

Kate Oakley, Writer and policy analyst (UK)
Is great art innovative? Culture, creativity and innovation

Beth Altringer, University of Cambridge (UK)
Creative Teamwork and Individual Perception

Thierry Burger-Helmchen, BETA - Bureau d'Économie Théorique et Appliquée (France)
Plural-entrepreneurship and creativity: Users, communities and governance

Session 2: Innovation in the Third Sector 

Maria Filippa, Université Panthéon-Sorbonne (France)
Third Sector Innovation and Local Development

Ute Stephan, Catholic University Leuven (Belgium)
Organizing for Innovation: Insights from Social Entrepreneurs

Session 3: Open and Closed Innovation

Ammon Salter, Imperial College Business School (UK)
Open Innovation and Performance: A Tour Through the Literature

Soumodip Sarkar, University of Evora (Portugal)
Thinking beyond the funnerl: A conceptual model of the dynamics of open innovation

Oliver Alexy, Imperial College (UK)
Open and Closed Innovation in ICT

Session 4: Innovation in the Public Sector

Andrew Miniuks, Department of Health (UK)
Innovation Landscape

Barbara Good, Technopolis Ltd (UK)
Innovation in the public sector - Suggestions for a public-sector innovation index

Julie Jupp, University of Cambridge (UK)
Public Private Partnerships: Open Innovation & Product-Service Delivery

Session 5: University-Business Knowledge Exchange

Ursula Kelly, University of Strathclyde (UK)
Universities and Knowledge Transmission, Transfer and Exchange: The Bletchley Park Model

Alvaro Figueredo, Judge Business School (UK)
Commercialisation of science, a human interaction perspective

Cornelia Meissner, City University (UK)
Impact of Industry Collaboration on Academic Research Output: A Panel Data Analysis

Session 6: Capabilities and Information and Communication Technologies

Chander Velu, Judge Business School (UK)
Open Innovation and Collaborative Market Orientation

Koson Sapprasert, Centre for Technology, Innovation and Culture (TIK) (Norway)
ICT and Growth in Services: Is there really a link?

Jayakanth Srinivasan, MIT (US) and Mälardalen University (Sweden)
Driving Open Innovation: Learning from Three Cases

Session 7: The Dark Side of Innovation

Michael Kitson, University of Cambridge (UK)
A Darker Side of Innovation?

Georgina Voss, University of Sussex (UK)
Appropriation Dynamics in Outlaw Innovation: A resource view

Chengwei Liu, Judge Business School (UK)
The Dark Side of Innovation: Survivor Bias: The Good, the Bad and the Ugly

For further information please contact
Samantha Samarawickrama, Programme Manager, Programme on Regional Innovation, The Cambridge-MIT Institute
(tel: 01223 448763; email: s.samarawickrama@cmi.cam.ac.uk)